Birchtree specializes in creating human resource strategic plans and coaching senior leaders in how to maximize the value of their HR resources.  We utilize our proprietary diagnostic, SSSHR©, which provides a framework for analyzing and quantifying the HR contributions to the business.

When you invite us into your company to discuss how your human resources department can increase the performance of your firm we follow the “HR Planning and Review Process” as illustrated to develop a comprehensive understanding of your business objectives before suggesting a course of action.  This gives you a customized and strongly aligned fit between your business strategy and your HR activities.

Coupled with our customized HR coaching and support, we help your HR leaders expand their influence and impact on your businesses bottom line.

Strategic Plan Case Study

Our client was a $32M specialty manufacturer located in Phoenix, Arizona. They had a new executive team which was focused on improving bottom line performance. The company was highly regarded as a business partner but internally, the cost of operating the business was very high.  The company had grown without using human resources as a competitive advantage.  None of the major HR systems were aligned with the business process or customer satisfaction.  There were major safety issues, manufacturing and sales did not share any information or data bases, compensation programs were de-linked from performance and staff turnover was 310%.

Birchtree was engaged to create to create an HR strategic plan that would effectively increase the financial performance of the company by reducing costs and improving operating efficiency.   In addition we were asked to coach both the HR and leadership team in human resources strategy.

Birchtree spent three days on site, interviewing both business leaders as well as production staff using our SSSHR© proprietary HR diagnostic. We created a simple, but comprehensive HR strategic plan that linked total rewards, performance management, staffing, training, safety and HRIS systems directly to the business strategy with metric measures and milestones.  We identified significant cost and spending inefficiencies along with process improvements which were embraced and implemented by management and employees. 

Comments from the CEO:

“In these harshly competitive times, no firm can firm afford to operate without leveraging all of its human resource capabilities or, for that matter, to let its HR department work without the strategic advice and support they need. Using the SSSHR© program we identified $750,000 in savings/revenue and efficiencies in our $32 Million business.”

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